Claire Senot

Assistant Professor

Office GWH - Room 514
Phone 504-314-2460
Email csenot@tulane.edu
Websitehttp://clairesenot.com
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Research

Senot, C., A. Chandrasekaran, and P.T. Ward. “Collaboration between Service Professionals during the Delivery of Health Care: Evidence from a Multiple-Case Study in U.S. Hospitals”. Forthcoming in Journal of Operations Management

Senot, C., A. Chandrasekaran, and P.T. Ward. “Role of Bottom-up Decision Processes in Improving Delivery of Care Quality: A Contingency Perspective”. Forthcoming in Production and Operations Management

Senot, C., A. Chandrasekaran, P.T. Ward, A.L. Tucker, and S.D. Moffatt-Bruce. “The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance”. Forthcoming in Management Science

Chandrasekaran, A.*, C. Senot*, and K.K. Boyer. “Process Management Impact on Clinical and Experiential Quality: Managing Tensions between Safe and Patient-Centered Healthcare”. Manufacturing & Service Operations Management 14 (2012): 548-566.